How should the owner proceed following the resignation of the manager?

The best course of action following the resignation of a manager is to seek a licensed practitioner to ensure continued management. This approach is essential because a licensed manager possesses the necessary qualifications, training, and understanding of legal and ethical standards within the mortuary science profession. Having a licensed individual in charge guarantees compliance with state regulations and ensures that the business operates within the legal framework required for providing mortuary services.

Maintaining operations without a licensed manager or hiring someone without the appropriate credentials poses risks not only to the legal standing of the business but also to the quality of service provided to families during a sensitive time. Similarly, replacing the manager with any staff member could lead to mismanagement and a lack of adherence to important practices, which could compromise the integrity and reputation of the establishment. Thus, securing a qualified and licensed manager is paramount for operational continuity and adherence to industry standards.